We are committed to resolving any concerns or grievances in a fair and timely manner. Clients can seek clarification regarding their queries or lodge a complaint in writing, orally, or telephonically through any of the following methods: by sending an email to ra.saiprasadholkar@gmail.com, calling us at +918308900769, or writing to us at ra.saiprasadholkar@gmail.com,. We aim to resolve all queries and complaints within 21 days from the date of receipt.
If the client is not satisfied with our resolution, they can lodge a grievance with SEBI through the SCORES platform at https://scores.sebi.gov.in or write to the office of SEBI. After exhausting the above options, if the client is still not satisfied with the outcome, they may initiate dispute resolution through the ODR Portal. For details about the ODR mechanism, applicable fees, timelines, and the resolution process, please visit: https://smartodr.in/login.
For any compliance-related queries or grievances, clients may contact our Compliance Officer, SaiPrasad Himmatrao Holkar,at +918308900769 or email at ra.saiprasadholkar@gmail.com,. We are committed to addressing your concerns promptly and ensuring a smooth and transparent resolution process.
Grievance Redressal/ Escalation Matrix to be displayed by Research Analysts:
| Details of designation | Contact Person Name | Address where the physical address location | Contact No. | Email-ID | Working hours when complainant can call |
| Customer Care | Sai Prasad Himmatrao Holkar | Shrikrushna Nagarnandurkhi Road, Shirdi, Ahmednagar, Maharashtra, 423107 | +918308900769 | ra.saiprasadholkar@gmail.com | 9AM-6PM |
| Head of Customer Care | Sai Prasad Himmatrao Holkar | Shrikrushna Nagarnandurkhi Road, Shirdi, Ahmednagar, Maharashtra, 423107 | +918308900769 | ra.saiprasadholkar@gmail.com | 9AM-6PM |
| Compliance Officer | Sai Prasad Himmatrao Holkar | Shrikrushna Nagarnandurkhi Road, Shirdi, Ahmednagar, Maharashtra, 423107 | +918308900769 | ra.saiprasadholkar@gmail.com | 9AM-6PM |
| CEO | Sai Prasad Himmatrao Holkar | Shrikrushna Nagarnandurkhi Road, Shirdi, Ahmednagar, Maharashtra, 423107 | +918308900769 | ra.saiprasadholkar@gmail.com | 9AM-6PM |
| Principal Officer | Sai Prasad Himmatrao Holkar | Shrikrushna Nagarnandurkhi Road, Shirdi, Ahmednagar, Maharashtra, 423107 | +918308900769 | ra.saiprasadholkar@gmail.com | 9AM-6PM |
To ensure timely resolution of client queries and grievances, the following contact details are provided: +918308900769